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Access For People Who Require Special Assistance

The Ombudsman for the Defence Forces (ODF) is committed to making its website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020.

This accessibility statement applies to content published on

PDF Documents

The ODF makes use of Portable Document Format (PDF) documents.  A number of the documents on our website are available in this format.  To view these documents, you will need to install the free Adobe Acrobat Reader software.

Download Adobe Acrobat Reader Software.

Should you have any issue with downloading documents for our website please email us at

Compliance Status

This website is compliant with the Web Content Accessibility Guidelines 2.1 level AA

Exempted content

Content published prior to 23 September 2018 is exempt under the EU Web Accessibility Directive. The PDFs prior to September 2018, would require significant resourcing to bring about compliance with WCAG2.1/EN 301 549. However, the ODF is committed to ensuring all our content is as accessible as possible.

Preparation of this accessibility statement

This statement follows an evaluation of the website’s compliance with the requirements of Directive (EU) 2016/2102 which was carried out by way of a self-assessment by the ODF against WCAG 2.1.

This statement was prepared on 28 June 2022.

Accessibility Officer

The role of our Accessibility Officer is to support our customers who require assistance when engaging with the services provided by the Ombudsman For the Defence Forces. In accordance with Section 26 (2) of the Disability Act 2005,

if you require assistance to access our services, please contact our Accessibility Officer, John Sheridan.